How we work
Reliable, documented, transparent.
Clear rules from the first conversation: what is included, what is extra, and who is responsible for what.
Four steps
From enquiry to partnership.
- 01
Contact
You send a short enquiry or email us. We reply personally.
- 02
Review and analysis
We visit the property and discuss your goals and current booking setup.
- 03
Tailored proposal
You receive a written proposal with clear scope, fee and separate costs.
- 04
Coordinated onboarding
We take over channels, calendar and local partners with an agreed transition plan.
Working standards.
- Communication
- In season daily 8 am–8 pm, off-season weekdays 9 am–5 pm.
- Reports
- Monthly report by the 10th of each month.
- Expenses
- Regular limit €150 per month; above that with your approval. Urgent up to €250 only to prevent damage, with immediate notice.
- Travel
- Up to 25 min from base included; 25–45 min +€15 per extra visit; beyond that quoted individually.
- Emergencies
- No guaranteed 24/7 physical response unless on-call cover is specifically agreed.
Sample monthly report.
- Completed stays
- —
- Accommodation revenue (base)
- € —
- Turnovers and checks
- dated, with photos
- Technicians and interventions
- description, cost, invoice
- Guest reviews
- summary and replies
- Recommendations for next month
- pricing, maintenance, supplies
Illustrative template, no real data.
Included in the package
NATATU’s agreed activities: communication, coordination, checks and reporting within the package limits.
Extra and separate
External partner work, materials, extra call-outs and out-of-scope work — per the rate list or your approval.
The final scope of services is defined by contract and applicable regulations. eVisitor registrations are made only with the appropriate authorisation; accounting and tax services are not part of the offer.