NATATU
Premium Mediterranean villa with infinity pool at sunset in Dalmatia, Croatia

NATATU Hospitality

Your Property. Our Hospitality.

From property care to full hospitality management — NATATU takes care of the details, the guests and the business behind your property.

Four levels of hospitality

The right level of support for your property.

01

Starter

Property Care

For owners who manage their own bookings but want reliable local support.

  • Property inspections
  • Maintenance coordination
  • Cleaning coordination
  • Owner reporting
  • Property condition monitoring
02

Essential

Property Operations

For owners who want NATATU to handle the day-to-day operation.

  • Guest communication
  • Check-in & check-out coordination
  • Cleaning, pool & garden coordination
  • Maintenance
  • Procurement
  • Guest support
03

Professional

Hospitality Management

For owners who want NATATU to actively manage their hospitality business.

  • Booking management
  • Revenue & pricing optimization
  • Guest communication
  • Listing & review management
  • Operational coordination
  • Performance reporting
04

Elite

Full Property Management

For owners who want NATATU to manage the complete hospitality operation.

  • Complete property management
  • Guest experience & concierge
  • Revenue management
  • Marketing & direct bookings
  • Property operations
  • Strategic property improvement
Most comprehensive

What we operate

Everything a property needs, under one operator.

Owners deal with one team instead of a dozen suppliers — and guests never see the machinery behind the stay.

Villa Operations

Day-to-day running of the property, from arrivals and departures to supplies and standards.

Guest Communication

One responsive point of contact before, during and after every stay.

Cleaning Coordination

Scheduled turnovers, linen and quality checks.

Maintenance

Preventive checks and a trusted local network for anything that needs fixing.

Concierge

Transfers, reservations, experiences and in-villa services arranged on request.

Owner Support

Clear reporting, calendar oversight and a single operator accountable for the property.

How it works

A simple path to handing over operations.

01

Property Review

We assess the villa, its calendar and its guest profile.

02

Operating Plan

Standards, staffing and service levels are agreed with the owner.

03

Onboarding

Systems, suppliers and the guest journey are put in place.

04

Operate & Report

We run the season and keep owners informed.

Beyond management

Everything around your property.

When your property needs more, NATATU can coordinate the right people, services and experiences.

Explore Additional Services

Property

Cleaning · Pool · Garden · Maintenance · Renovations

Guest Experience

Transfers · Private Chefs · Boats · Excursions · Wellness

Marketing

Photography · Drone · Video · Website · SEO

Property Upgrades

Smart solutions · Villa styling · Equipment · Outdoor improvements

Why NATATU

One partner. One system. Complete hospitality support.

One partner

One point of contact for your property and hospitality operation.

Local network

Trusted local professionals and hospitality specialists coordinated by NATATU.

Better performance

Better operations, better guest experience and opportunities for stronger revenue.

Start with NATATU

You own the property. We take care of the rest.

Tell us about your property and we'll recommend the right NATATU solution.

NATATU

Hospitality, Simplified.